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Telemedicine Specialist

Pediatric Associates of Austin -  - Pediatrician

Pediatric Associates of Austin

Pediatricians located in Austin, TX

For telemedicine visits please call our office.

Telemedicine Q & A

Telemedicine is now here!


Pediatric Associates of Austin is now offering telemedicine visits with our providers.

What visits are eligible for a telemedicine visit?

  • Skin conditions such as rashes, warts, acne
  • Seasonal allergies
  • Concern for conjunctivitis (pink eye) when there is no fever or earache
  • Consult visits for ADHD, depression, and anxiety
  • Lactation consultations
  • Review and discussion of lab results
  • Prescription refills for certain medications
  • Discussion of flu/cold-like illness symptoms and risk for COVID-19 infection


What types of visits are NOT eligible for a telemedicine visit?

  • Earache
  • Strep throat
  • Influenza
  • Breathing difficulty (such as wheezing or shortness of breath)
  • Respiratory illnesses such as pneumonia, bronchitis, or asthma exacerbation
  • Abdominal pain
  • Headache
  • Urinary tract infection


What will I pay for a telemedicine visit?

The cost should be the same as an in-office visit and the payment is made over the phone prior to the telemedicine visit. Our regular financial policies will apply regarding payments.


What type of consent is needed for a telemedicine visit?

PAA will email a consent form and when you reply to that email, you are agreeing to the policy and consent to treatment via the telemedicine platform. You will then be sent a link that can be used from any smartphone or a computer with a webcam.


What should I do before my telemedicine visit?

  • Go to a well-lit room and close the door to minimize external noise
  • Make sure your device is plugged in and has enough charge
  • Check your internet speed. Make sure you have at least 15Mbps for upload and 5Mbps for download. If you don't know your internet speed, you can search 'internet speed test' in your web browser and this will allow you to test your internet speed for free.
  • Have a flashlight handy so that we can look at your child's mouth and throat


For Lactation Consult visits, please obtain an accurate weight of your infant with his/her diaper on. You do not need to check temperature or other vital signs. 


For all other visits, please obtain the following information about your child as able:

  • weight
  • temperature
  • heart rate (count heart rate for 60 seconds)
  • the names of medicines your child has been taking
  • a list of your child's symptoms including how long each has been present and if the symptoms are getting better or worse
  • information about your child's energy level and how he/she is eating, drinking, and sleeping

Please write down any questions so that we make sure to address all your concerns.

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